Customer journey

From the problem to TrustOps.

See how a mid-sized company structures governance, security, privacy, and compliance in practice with Claryn — from initial diagnosis to continuous maturity.

Journey outcomes

Where you arrive with Claryn.

  1. Structured compliance with LGPD, ISO 27001, and other frameworks.

  2. Risks and controls continuously monitored and updated.

  3. Evidence centralized, versioned, and always available for audits.

  4. Secure, integrated, and automated operations without rework.

  5. Executive visibility with data and indicators in real time.

7 stages

From the current state to a mature, auditable operation.

Each stage has a clear objective, domains involved, and ready capabilities. The progression is gradual — start where it makes sense and expand as your maturity grows.

01

Understand the current state

Diagnosis

Map your current situation: risks, controls, policies, personal data, third parties, assets, and tools. Claryn provides ready-to-use templates and questionnaires to accelerate the starting point.

GRC & AssurancePrivacy & LGPDSecurity Operations
02

Set priorities

Planning

Prioritize risks and regulatory obligations, define objectives, owners, deadlines, and indicators. Build your action plan and governance cadence based on the organization's real context.

GRC & AssurancePrivacy & LGPDThird-Party ManagementSecure Development
03

Configure and integrate

Structuring

Activate the domains and modules you need. Integrate with your IdP, directories, cloud providers, email, and existing tools. Centralize policies, controls, and registries in one platform.

Identity & AccessSecurity OperationsGRC & AssuranceSecure Development
04

Run the operation

Execution

Execute day-to-day processes: risk management, audits, incident response, access management, DSAR handling, supplier onboarding, training, and evidence collection.

GRC & AssurancePrivacy & LGPDSecurity OperationsSecure Data & ExchangeThird-Party Management
05

Collect and organize

Evidence

Evidence is collected automatically or attached to controls, risks, and policies. Everything centralized, versioned, and audit-ready — no parallel spreadsheets.

GRC & AssurancePrivacy & LGPDSecurity OperationsTrust & Transparency
06

Track and act

Monitoring

Dashboards and indicators show real-time status. Alerts and automations notify you about deviations, deadlines, and improvement opportunities before they become problems.

Security OperationsGRC & AssurancePrivacy & LGPDSecure Development
07

Keep evolving

Continuous improvement

Clara AI recommends actions, answers questions, and generates insights based on your organization's context. Mature processes, reduce risks, and build business trust over time.

Clara AIAutomationSecurityReporting

Cross-cutting capabilities

What sustains the entire journey.

These capabilities are available across all domains and stages — not separate add-ons.

Clara AI

Contextual insights, answers, and recommendations based on your organization's actual data.

Automation

Workflows, alerts, and automatic actions integrated across the entire operation.

Security

Encryption, audit trails, and access controls in every layer.

Reporting

Ready-made and customizable reports for management and external audits.

Dedicated portals

Admin, collaborator, auditor, data subject, and whistleblowing — each audience with its own experience.

Integrations

APIs and connectors with existing tools and cloud environments.

Less silos. More control. Better decisions.

This is the TrustOps journey Claryn delivers.

Start with the diagnosis or the most urgent domain. The platform grows with you.